We have always been pleased with Stivers Decatur Subaru’s service of our 2015 Outback, and Wednesday’s service was just as great. We have never had any problems with the car, but started hearing a funny noise recently. We described the noise to Anthony Pitillo who correctly guessed that it was damaged wheel bearings which was correctly diagnosed by the technician. Anthony kept us up to date and called to say the car was ready and washed in less than five hours! He also replaced free of charge wiper blades which the technician said were streaking and were still under warranty. Very pleased once again with Stivers Decatur Subaru.
Cameron is very polite and professional. We come to Stivers because we expect and receive good service for our car. It took less time than was promised - even better.
Ryan was great! Deep knowledge of everything about the car, various packages etc. Friendly, but not pushy- a pleasure to work with. Love the new Outback!
Cameron was awesome! He was polite, Knowledgable, expedient,
And caring! The service was completed in less time then originally thought! Great service experience!
Always excellent service at Stivers. Currently have a 2020 Crosstrek and a 2021 Outback from them. From the initial phone call about the Crosstrek to my most recent visit for the 60k Service on the Outback, it's always been an excellent experience. I would highly recommend them. Thank you Mark Thompson for the assistance on the 60k Tune up.
I normally don’t do reviews, but I had to this time. Mr. Jon Mead provided exceptional customer service and went above and beyond to make sure I was taken care of at the dealership. If anyone is interested in purchasing a car from Stivers Subaru in Decatur, ask for Jon. You won’t be disappointed
ANTHONY PITILLO DID A GREAT JOB IN ADVISING WHAT WAS NEEDED TO CORRECT A COUPLE OF PROBLEMS WITH THE OUTBACK. HE FOLLOWED UP AND DELIVERED THE SERVICE IN A TIMELY AND PROFESSIONAL MANNER.
Cameron and the Service Team were truly outstanding. I had mentioned I was going on a road trip so they did a very thorough inspections and also reassured me the car and tires were in Good shape. It was also wonderful driving away in a washed car.
I am very satisfied with the work that I had done on my Subaru. Rowe Hicks went out of his way to make sure that the work was done quickly and efficiently while I waited on the vehicle. I own a heavy duty diesel repair shop and am very impressed with with Stivers customer service. Thanks again.
I had a terrific experience with Stivers suburu and everyone I worked with. Dave Ashbaugh helped us through the sales process, and he was terrific to work with . The whole time it felt like we were working together in contrast to prior auto-buying experiences I have had in the past. Walked out a few hours later with a great car. Thx!
We have always been pleased with Stivers Decatur Subaru’s service of our 2015 Outback, and Wednesday’s service was just as great. We have never had any problems with the car, but started hearing a funny noise recently. We described the noise to Anthony Pitillo who correctly guessed that it was damaged wheel bearings which was correctly diagnosed by the technician. Anthony kept us up to date and called to say the car was ready and washed in less than five hours! He also replaced free of charge wiper blades which the technician said were streaking and were still under warranty. Very pleased once again with Stivers Decatur Subaru.
Cameron is very polite and professional. We come to Stivers because we expect and receive good service for our car. It took less time than was promised - even better.
Ryan was great! Deep knowledge of everything about the car, various packages etc. Friendly, but not pushy- a pleasure to work with. Love the new Outback!
Cameron was awesome! He was polite, Knowledgable, expedient,
And caring! The service was completed in less time then originally thought! Great service experience!
Always excellent service at Stivers. Currently have a 2020 Crosstrek and a 2021 Outback from them. From the initial phone call about the Crosstrek to my most recent visit for the 60k Service on the Outback, it's always been an excellent experience. I would highly recommend them. Thank you Mark Thompson for the assistance on the 60k Tune up.
I normally don’t do reviews, but I had to this time. Mr. Jon Mead provided exceptional customer service and went above and beyond to make sure I was taken care of at the dealership. If anyone is interested in purchasing a car from Stivers Subaru in Decatur, ask for Jon. You won’t be disappointed
ANTHONY PITILLO DID A GREAT JOB IN ADVISING WHAT WAS NEEDED TO CORRECT A COUPLE OF PROBLEMS WITH THE OUTBACK. HE FOLLOWED UP AND DELIVERED THE SERVICE IN A TIMELY AND PROFESSIONAL MANNER.
Cameron and the Service Team were truly outstanding. I had mentioned I was going on a road trip so they did a very thorough inspections and also reassured me the car and tires were in Good shape. It was also wonderful driving away in a washed car.
I am very satisfied with the work that I had done on my Subaru. Rowe Hicks went out of his way to make sure that the work was done quickly and efficiently while I waited on the vehicle. I own a heavy duty diesel repair shop and am very impressed with with Stivers customer service. Thanks again.
I had a terrific experience with Stivers suburu and everyone I worked with. Dave Ashbaugh helped us through the sales process, and he was terrific to work with . The whole time it felt like we were working together in contrast to prior auto-buying experiences I have had in the past. Walked out a few hours later with a great car. Thx!
All of the folks at Stiver Subaru are friendly and professional. James Smith and other staff made the whole buying experience a pleasure. I highly recommend this subaru dealer.
Didn't buy my 2010 Forester from Stivers because USAA didn't find my choice their .
After a large oil leak came up and I phoned Marc , repairs were made . Just a week ago my a/c went out and and idiot
When I moved to area I was fearful because my dealer in Virginia had treated me well since 2003 and I knew this larger dealer would not be as friendly and helpful as the one in Harrisonburg, VA.
But I wa
I dropped off my 2021 outback friday April 22, 2022 and had excellent service. Everything requested was compeled within a couple hours. I had another Outback that i also regularly servived at Stiver Subaru