Micaela York

Micaela is always good. Process is easy breezy.

Micaela in the service department was friendly, quick, and efficient, thank you! I had a 120K service performed on my 2014 Outback and the car is running great. I have since returned my car because several warning lights were on, and it turns out the car needs a new catalytic converter. Micaela once again was responsive and she took care of the problem.

The service is always first rate at Stivers and my service advisor, Micaela was very helpful as always.

Micaela York was so kind and accommodating!

Excellent service as usual. Oil change and multipoint inspection while I waited - done in a reasonable time at a reasonable price. The service advisor-Andrew-did a great job of keeping me informed of progress on the car. I now have 238,000 miles on my Subaru Outback and it shows no signs of old age. Probably run it past 300,000. Service advisor Andrew was very helpful.

I received top notch service from Ms. Micaela yesterday. Dropping off my vehicle very early in the morning, she explained the process to me in detail whilst maintaining a smile. She certainly made my day. Customer service 5 stars. Service department 5 stars.

Had a great experience with the service department. Micaela and team quickly identified the issue that was affecting my car and fixed the issue. Very pleased with the service.

Micaela is a fantastic advisor. She communicates well and always is willing to listen. The service here is top notch, mechanics always figure out the issue and service is done in a timely manner. The shuttle service is great, thanks Jose! Everyone I have dealt with has been nice and friendly. Thank you so much and keep up the good work!

Micaela was great! Quick service, comfortable waiting area.

Prompt, excellent service. Micaela was friendly and professional. Very nice customer waiting area. It was an easy in and out.

Micaela is my service advisor. She has helped me many times, and I trust her to take care of my Forester!

Micaela York was my service advisor. She was patient and explained things well.

I am grateful and thankful for Micaela York, my Service Advisor. My 2020 Suburu Forrester driver's seat had started to split and she notified me that the repair wasn't under warranty. However, she had her manager to take a look at the seat to see if something could be worked out. Thanks to God, and the service crew, Stiver's Suburu did just that. They repaired the driver's seat at no cost and provided me with a courtesy car until the seat was fixed. They really do care about making a bad situation good for the customer. Thank you Stivers Suburu for quality service! I shared Stivers information with a future customer who saw my car. Yolanda

For my first time at Stivers, I couldn't be happier with the experience. Micaela was my service advisor and was absolutely wonderful to work with. She offered me a loaner while my Subaru was being serviced, but I opted to wait instead. The work was performed efficiently and quicker than I anticipated. Moving forward, Stivers will be my go to for all my Subaru needs.

Micaela was great! Quick and easy service, super accommodating, will be back.

Micaela was very courteous and efficient. Thank you.

I typically only take my Subaru to the dealership for warranty issues. I also always have a pit in my stomach when I do. But I was assigned a service advisor named Micaela York. This woman is amazing!! Thoughtful, thorough, communicative, and made sure that the work was done same day. Actually it was completed sooner than originally thought. I will only go back to her for future visits. She’s a shining star at this dealership and I hope they recognize what an amazing employee and person they have in their midsts. So if you are going to Stivers I highly recommend you request her for your service advisor. You won’t be sorry!!

Micaela is amazing. Professional. Thorough. Easy to work with. My car and I were in good hands.

Micaela York provided outstanding and kind service to me at my appointment. I so appreciated her expertise as well as her positive manner in her role at Stivers Subaru. Thank you Micaela for the way you value your customers.

For exceptional service and customer service I recommend Stivers Decatur Subaru. I will go further and mention Micaela, I would like that to be the correct spelling, but it probably is not. Micaela has always been helpful to us, and we really appreciate working with this wonderful person very much.

Micaela York was exceptionally professional and took the time to explain things. She consistently provides superb service. Stivers is lucky to have her.

I have always had great service from Stiver's Subaru. Micaela York was my service provider this time and as usual was helpful and pleasant.

Micaela York was my service manager, and she was prompt to respond every time I had a question. She also kept me updated on the status of repairs. She arranged a loaner car at my request, and that was an excellent experience as well.