I recently worked with Jon Mead to lease a new crosstrek. Jon made the whole process easy - keeping in touch along the way as I waited for the vehicle to come in, and making the pick up process efficient. I had high trust in Jon and Stivers, and would definitely recommend them to anyone in the market for a new car.
Just bought a Crosstrek yesterday from Decatur Subaru. Mike, Jon and David made the process seamless and efficient. Thank you!!
I had a great experience and effortless purchase. I found the WRX that I wanted online. I got in touch with Jon Mead in sales about the car and I told him I was on my way. By the time I got there he already had the car in front of the dealership, fueled up and ready to go! When I got back from the test drive I let Jon know that I wanted the car. A few quick questions from him and a few minutes later I was talking to another great guy named David in financing. After we worked through the questions and signing the documents in a super stream-lined process; I was in and out of the dealership in less than an hour and a half! When I walked out of the financing office there was a super friendly guy detailing the interior of the car. Told me he wanted the interior to be newer than a new car. Jon was then super helpful and helped me with delivering the car to my home. Super nice guy! Great conversation on the ride and helpful with any and all questions that I had. This place will get my business again!
What a great experience working with Jon Mead at Stivers Subaru. Easiest process ever to purchasing a car. Got quick responses via email and once we settled on everything scheduled an appointment and walked out 45 minutes later with a great new Subaru! Thanks Jon!
On Saturday, May 14, 2022 I leased my first Subaru. Jon Mead (salesman) made the process extremely pleasant with his kindness and expertise in helping me find the right car. Very pleasant experience.
My sales rep was Jon Mead, VP of Internet Sales. I was a little reluctant to buy a car over the Internet, but dealing with Jon was a real pleasure. He answered all of my questions, gave me a good deal on my trade-in, and got me the Outback I wanted at a good price. When I picked up the car, Jon took the time to explain all of the car's details to me. I'm not very tech-savvy, but his patient instructions were appreciated and effective. Overall, a very satisfying experience. Highly recommended.
This is the place to go to buy a Subaru! Service was great, easy transaction. No Gimmick Fees! Jon Mead is the guy to talk to.
This was my first time buying a car, EVER. I was honestly very nervous coming into it because I've always heard horror stories about how difficult and daunting it can be. However, that is far different from what I experienced. Jon Mead was very helpful, communicative, and clear with me. He answered all of my questions and made the overall experience a breeze. David Montgomery in Finance was patient when it came to helping me understand all of the paperwork I was filling out and signing, he walked me through every step and ensured that I was understanding all the terminology in front of me. Thank you, Jon, Daniel, and Stivers Decatur Subaru for making my first car buying experience fun and exciting!
Jon Mead was a great help in getting me my new WRX. I came from the other side of town and the dealership experience was quick and painless since the financing was worked out beforehand over the phone. Highly recommend.
We recently bought an ascent from here and it was a great experience. Jon was super helpful and made the process smooth and easy! We live in SC and they delivered the car to us. Overall great car buying experience.
Jon Mead was great during the search and purchase process!! We highly recommend Jon and Stivers!!
They are the BEST!! Thank you Jon Mead for all your help and patience in showing me all the bells and whistles. Love my Crosstrek ????
Jon Mead was very patient and answer many questions for me.went extra mile to make a smooth sale. He even delivered the car home..thanks Jon Mead you Rock!
Very pleased with my recent purchase of a 2021 Crosstrek. Jon Mead was very helpful throughout the process. I really appreciate his low pressure/high service approach to the sale. He provided timely and accurate responses to all my questions, and was able to meet the demands of my hectic travel/work schedule. I look forward to being a Stivers customer for many years to come. I wrote the above about a year ago, and just discovered that I failed to actually post it. I'm back today following a service appointment yesterday. Adam and the service team were great, easy to deal with, and most importantly, my car was done, washed, and returned in a little less than the 90 minutes promised. Thanks to the Stivers team for making owning my Crosstrek EASY!!
Had a very positive experience. Bought a new car and traded in my old ride all under 2 hrs. Jon was great to work with and answered all my questions.
I have purchased two new subarus from Jon Mead with Tony Nguyen as the financing manager. Each time these two ensured that the process was stress free and straightforward with the car price and total cost being communicated on phone or email and never having to be in the dealership but to finalize paperwork and drive off happy with a total overview of what to expect from your new subaru. Absolutely if in metro Atlanta looking for a subaru call Jon for a car buying experience that trumps any other.
We had the best experience purchasing a Subaru from Stivers. Jon Mead and Michael Halligan were wonderful--honest, helpful, and accommodating every step of the way. Definitely recommend purchasing here!
Great experience! Jon was terrific to work with- he listened to what I wanted, and what was and wasn’t important to me, and I left with the perfect car. His teammate David was also great to work with. As a bonus, the dealer is right in town- so not having to take a whole day traveling for routine maintenance is a plus!
Just purchased my new Forester Wilderness and could not have had a greater all around experience than what I received at Stivers Subaru in Decatur. From the dedicated attention and followup of my online shopping with Jon Mead and then at the dealership with Mike Halligan it was personable, professional and efficient. David in finance was a treasure as well. The entire team at Stivers were so helpful…including fielding some questions and calls after the sale! Mike, David and Jon were certainly quality, professional, knowledgeable and extremely friendly. I came all the way over from Smyrna to make this my 3rd purchase of a Subaru Forester and am definitely a Subaru Enthusiast. I am looking forward to seeing just how Stivers Service Team rates versus the Sales Team…I am sure that will prove to be like quality!
Easiest car buying experience ever. Jon Mead is the best!!!
Appreciated all the assistance I got over email and text with Jon Mead in purchasing my new Subaru! He helped me get as much as possible squared away or started ahead of time so that my experience on-site went very smoothly! Love my new Forester!
Jon Mead was great! It was an easy & swift process.
Super fast and easy experience. Worked with Jon Mead via email, and he was responsive, got the price I wanted on my trade-in, and worked with me through internet issues to get me in the car quickly and easily. He was knowledgeable about the car and everyone made the process easy.
Jon was so nice to work with at Stivers. He made it a pleasurable experience. We love our Subarus and have always liked Stivers for their service all-around.
Jon Mead is amazing! He has sold me 2 cars now and he makes the car buying experience fun and comfortable. I love my new Ascent! If you are looking to purchase a Subaru then use Stivers and ask for Jon Mead. Their service department is always great too and they serviced my prior 2016 Outback over the past 6-7 years. They are great at communicating and are quick. Overall, I would make the hour drive over and over again to Stivers.
I had a wonderful experience at Stivers Subaru leasing a new Ascent. Jon Mead was fun to work with and made the whole process smooth and painless. He was very responsive to my questions and requests, and I feel confident that he will be available if I need anything moving forward. I highly recommend Stivers Subaru in Decatur!
Another great new Ascent purchase experience on 4.27.23 with Stivers and salesperson Jon Mead! This is my 3rd Subaru from Stivers and Jon. Jon embodies long-term customer and community care.
I recently purchased a Subaru Outback from Stivers Subaru Dealership! I experienced excellent service the entire time, but the real superstar was Jon Mead! He was super helpful and kind helping me through the process of getting my loan from my bank and walking me through the paperwork for getting my car! As a first time car buyer, Jon made me feel well informed and prepared to purchase and care for my new car! I would definitely recommend his services to my family and friends!
Great experience. Fast and easy. Mark Thomson is awesome. Not typical dealer pressure. Mark thanks for all your help
The experience of purchasing my 2023 Forester Wilderness was not only painless, but enjoyable due to Jon Mead. From the moment I test drove the model all through the ordering process and now a moth after receiving my new car, Jon seriously went above and beyond to ensure that everything went smoothly. I honestly couldn't recommend Jon & Stivers Decatur Subaru more highly!!!!!
Jon Mead was extremely helpful, professional, and pleasant. He answered all our questions and I am sure he will continue to help as future questions arise. Tony Ngyen, in closing paperwork details, was also very straightforward and easy to deal with. NO PRESSURE AND NO WASTED TIME!
Jon Mead is an outstanding salesman as this is the second car that we have purchased from him. He truly went "Beyond The Call" to make our purchasing experience so easy and convenient. He was extremely prompt to respond to our needs and questions. I plan to purchase another Subaru in the future, and I will be calling him again. He's the best!!
Kudos to Jon Mead. I was in and out of Stivers Decatur Subaru in an hour! My best car-buying experience so far. Thank you.
This was my best experience with a car dealership. Jon Mead and Tony Nguyen were wonderful to work with. They both were down to earth, professional, up front and honest. I feel that I was treated with respect. I was especially impressed that Jon took the time to assist me patiently while he had another customer who was actually making a purchase at the time. I was never rushed or left unattended for long. Jon guided me through the entire process which was quick, easy and no nonsense. After the purchase, he took the time to show me all the functions of the vehicle and helped paired my phone with it. For my last 4 car purchases from other dealerships, the salespeople never did that; they just sent me on my way after I signed the paperwork! Also, at Stivers, I was never pressured into buying anything while receiving top notch service. I love that about them. Needless to say I am very pleased and will definitely recommend Stivers Decatur Subaru to anyone.
What a terrific experience we had buying our first new car in many years. Jon Mead responded to an email within minutes and was there to help us the next day, bright and early. There was no wheeling and dealing in the purchase of our 2017 Outback. No surprises. Everything was upfront and honest. Jon explained everything about our new car carefully and patiently. He answered every question thoroughly, and I know if I have further questions I can call and ask him. All the staff at Stivers were supportive, friendly, and caring. This was probably the easiest experience I've ever had when purchasing a new car, and Jon Mead's positive and friendly attitude made all the difference. UPDATE: After totaling the 2017 Subaru Outback (a traumatic experience but boy, did that Outback keep us safe!) we were back to Stivers as soon as possible and Jon Mead went out of his way to find the exact car we wanted. Our new 2023 Outback is in our driveway now thanks to Jon going out of his way. Not only is he good at his job, but he’s personable and outgoing and a pleasure to do business with. He knows his stuff!
Giving a shout out to Jon Mead at Stivers Decatur Subaru for providing such a terrific buying experience. We are new to Subaru, and Jon provided an impressive introduction through our purchase of a certified pre-owned Outback. It's always nice to purchase a quality product, but friendly and expert guidance from someone like Jon really elevates the experience. Thanks, Stivers, and thank you, Jon!
Jon was awesome and made my experience exceptional! No pressure, great communication and a personal touch that can’t be beat.
I normally don’t do reviews, but I had to this time. Mr. Jon Mead provided exceptional customer service and went above and beyond to make sure I was taken care of at the dealership. If anyone is interested in purchasing a car from Stivers Subaru in Decatur, ask for Jon. You won’t be disappointed
It was a grand experience! Jon helped me out in every way. Walking me through the models and finding the right price point and feature set to get me moving. Would highly recommend and thanks for this amazing purchase!
Everyone at Stivers was great! Especially Jon Mead who went over everything very well and gave us our time to make the decision. Would highly recommend!
I recently bought a car at Stivers Decatur Subaru. The sales representation, Jon Mead, was extremely helpful. He was knowledgeable, considerate, and never made me feel pressured. He patiently guided me through the process of deciding on a car, making sure I understood all my options. Then, his handling of the paperwork with the actual purchase was seamless. Thanks for a great experience.
Very enjoyable experience at Stivers Decatur Subaru. Starting with Jon Mead, who made the entire process enjoyable(I didn’t know that was possible when buying a car), through financing we were treated warmly and respectfully. I would definitely recommend for a car purchase or lease.
Jon Mead is the most fantastic salesman that we have worked with. We arrived on the day of our appointment and left with a brand-new 2025 Subaru Outback! Jon Mead took great care of us. He was courteous, attentive to our needs, and helped select the new Outback. The trade-in process of our 2018 Legacy was seamless. The trade-in value and purchase price were great, and we felt completely at ease, with no pressure from Jon. We highly recommend Jon and Stivers Subaru to customers looking for a new vehicle, an excellent, caring team of the Stivers Subaru dealership.
Had a positive experience purchasing our new Subaru Outback Limited CVT at Stivers Subaru, Decatur, Ga. We enjoyed our experience working with our sales associate, Jon Mead. He took the time to answer our questions and show us the options on the various cars. We also enjoyed working with the business manager, Brent Wilson. He was able to explain the finance options and handled the paperwork in a very professional manner. We would highly recommend anyone thinking of purchasing a Subaru to contact our sales associate, Jon Mead, for a professional experience.
I recently purchased a new Subaru Crosstrek at the Stivers Decatur location. Jon Mead worked with us and he was great. Kind, knowledgeable, patient and not pushy. That last quality was very important to me! I felt I was able to get a good trade in value for our existing vehicle, and the whole process, overall, was really smooth. I love my new Subaru! :)
This was the best car buying experience ever! Jon and Dave were courteous and personable. I wasn’t stressed out and irritated working with Jon from the beginning. Thanks for your professionalism making us feel like we were heard with our requests. I recommend Stivers for my fam/friends to get a good quality car. Made the switch from the Swedish car that begins with a V and ends with O for over 30 years! Thanks Jon Mead!
I recently was in a hit and run where my car was totaled. I was not even close to be thinking about getting a new car. But time was ticking and I had to do it because this is Atlanta. This was my first new car purchase (Forester, Wilderness,) and I must say that I was treated incredibly well by all of the staff. A specific call out goes to Jon Mead for being an excellent salesperson and all around great human being. He helped me find the vehicle that had exactly what I needed, and took all the patient time needed to talk through all the features. He listens. Trust me - not all car sales people have this kind of gift, so it really made a traumatic time for me a lot less stress. And I have gratitude. Now I am giving 5 stars for service and treatment. However, I would love to give 1 star for the interior of this shop. Y'all really need to modernize the lighting, decor. and basically remodel the interior. It's 2024, and I felt like I was in a grade school with those oppressive industrial over head lights. I watched a promotional video while doing paper work, and honestly this store needs to look like the marketing props you put out there. Think modern paint colors wood paneling, soft lighting (maybe lamps,) updated offices for EVERYONE, and more AC. Also you need a lot more merchandise. For those who can control this, I implore you to visit other dealerships, REI, starbucks, and other businesses that have ambience. Your industrial lighting and sad grey walls made me feel like I was in a McDonald's - where the lighting is used to get people out. You want your customers to STAY and buy something. So get this right. Your staff is already incredible (don't stop investing in them,) so now take the time to upgarde your interior environment.
I worked with both Jon & Mike to find my Subaru and they were knowledgeable and super helpful throughout the whole process! Great experience at Stivers!
Jon and Mike searched for the vehicle I wanted and made it happen. Brent did super job with the business end of things. Great service here so it's worth the drive from Griffin, GA.
My wife and I had an excellent experience purchasing a new Outback at Stivers. Soup to nuts, it was effortless. Jon Mead was outstanding - honest, helpful, appropriately enthusiastic and offers great follow-up. Kevin Kell
My wife and I had a really good buying experience because of our salesman, Jon Mead. From start to finish, Jon was both very knowledgeable about Subaru auto's and, he always had a smile on his face! Once we made a deal on the purchase of our new Outback, he went through all the details of the functionality of the car. As a former Outback owner, and although I did a lot of homework on the upgrades since my last purchase, Jon instructed me on some things that I was not aware of, even on my old Outback! So, I heartily recommend Stivers Subaru and, I would definitely ask for Jon Mead for your salesperson. He's a really nice guy and a pleasure to work with.
I purchased the exact Crosstrek I wanted with Jon Mead. Firstly, I got a great deal from Stivers compared to other dealerships. Secondly, Jon made the process so easy and as quick as possible knowing I Had a kid with me and needed to pick up another one later on. Everyone was so nice. Doug (?) from financing was fast, thorough, and gave me all the options for financing. Jon made sure I knew this car well before I drove off. This is my first Subaru and I'll definitely be back to Stivers for the next one.
We recently purchased our second Subaru from an exceptional sales representative, Jon Mead. His professionalism and dedication to his customers was exemplary and one reason for our purchase.
Jon Mead worked with me to get the best deal for my new Crosstrek. He was responsive and did not pressure the sale. I'd recommend him to friends and family.
5 stars to SDS! The staff was super accommodating, friendly, and most of all, very fair in negotiations. Jon Mead was my sales rep and was really fantastic with communication and helping me to get set up with my car. Loving my Forester Sport and couldn't be happier!
We love our new Subaru Outback Touring, Jon Mead helped us through the whole process and was extremely helpful and knowledgeable about all aspects of the sale process. He even spent almost an hour with us going over all the gadgets on the car. Everyone we came in contact at Stivers Subaru in Decatur was very nice and helpful, and we would recommend them to anyone interested in a Subaru. Thank you Jon
I had a great experience at Stivers Decatur Subaru. Everyone was kind and very friendly. Jon Mead , the Internet sales manager was a delight to work with. He showed me two great options, explaining in details the features on both. I didn’t feel any pressure to buy. Once I made my choice, the process went quite smoothly. Doug Martin in Finance helped me stay in a range I felt comfortable with while making me laugh. A big Thank You to both Jon and Doug for the great customer care and for going above and beyond. You two are gems! I highly recommend Stivers Decatur Subaru: Good crew and all the way around good people.
Jon Mead did an excellent job in helping me custom create and order my new car and kept me updated during the process. I would use this dealership again in the future!
We loved working with Jon Mead - he made our experience great! So informative...spot on with the follow-up, we'll definitely recommend Jon and SDS to any friends looking to purchase a Subaru!
Everyone at Stivers Subaru was kind, helpful and professional. Jon Mead ensured I received everything I wanted for my new Crosstrak. I highly recommend working with Jon if you want someone to focus on you, not some sales goal. Stivers Subaru and Jon Mead in particular made my car buying experience the best I’ve ever had. Thanks Jon!
Jon Mead was great - easy to work with, personable, and professional. I would definitely recommend Stivers and Jon to anyone looking for a Subaru.
I purchased my first Subaru outback from Stivers. A great experience all around. Staff is great and super helpful! My sales advisor, Jon Meade, was particularly helpful. He was able to locate the exact car I wanted (color and options), and made the process very easy. I look forward to enjoying my new Outback.
Great service and friendly staff! Jon Mead was our salesman. He was very informative about the car that we were looking for and went outside their location to find exactly what we were looking for. He stayed in constant contact throughout the process.
Everyone at Stivers Subaru was friendly and professional. In particular, Jon Mead gave us great service and pulled out all the stops with his colleagues to get us a great deal. He was knowledgeable about the vehicles and a pleasure to deal with. This will be our go to Subaru dealership from now on.
Jon Mead was great! He was available when we had a question and willing to walk away when we were needing our space. He explained things simply but thoroughly. David, the finance guy, did so much in advance for us so we were not just sitting in his office on our hands while he filled in forms. And when I insisted on a red Outback, they tracked one down in Indiana and brought it to me! Okay, my last review was two years ago and my view of my Stivers has not changed an iota. Mark Thompson not only got my windshield replaced in half the time I expected, he took the time to fix the driver profile for me so it recognized me. I was so tired of being Driver A! Mark understood my concerns without any of the condescension or "mansplaining" that women frequently get from male service advisors. I love my Suburu and all its features. I am so glad I can love my dealership too!
I did an E- inquiry on a Forester, and was connected to Jon Mead in internet sales. A real human who I could work with, and boy did he go right to work on a deal I could live with and at a price I’m okay with (sad economy right?) so I’m a real person writing a real review on my real experience here. When I first moved from PA to GA I needed to service my 21 Outback and I found Stivers, and my experience there for service was wonderful! No muss, no fuss, honest quality service and dog friendly! Nice to chill on a couch with my dogs while we waited. So, with good service under my belt, I reached out to lease a new Forester when my Outback lease was up. I’m very happy to have gotten Jon Mead to work with, went right to a perfect Forester for me based on my needs, great price (Where price sells cars!) and he got my accessories arranged to be installed and I was able to visit and work out a deal on Saturday October 28, and pick up my fully read to go Forester on Tuesday October 31. Everyone at the dealership is friendly and welcoming, good crew. It was also the fastest and smoothest car buy I’ve ever done. I highly recommend Jon Mead and Stivers Subaru. Excellent experience!
Had a great experience buying my Forester from Jon last weekend. The customer service at Stivers was a big part of my decision to buy a Forester, even though I had initially planned to get a hybrid SUV. Jon and the whole team were laid back, knowledgeable, and helpful, and the atmosphere was just not the same at any of the other dealers I visited. I know my future service visits will go smoothly too, and that peace of mind is priceless. Highly recommend!
What can I say, Stivers Subaru has great service and attention-to-detail. Marc Carnet's service and Jon Mead's sales have been terrific. We just bought a 2024 Crosstrek Limited and it was a breeze. Thank you. Sue Book and Don Gustke