I recently worked with Jon Mead to lease a new crosstrek. Jon made the whole process easy - keeping in touch along the way as I waited for the vehicle to come in, and making the pick up process efficient. I had high trust in Jon and Stivers, and would definitely recommend them to anyone in the market for a new car.
Just bought a Crosstrek yesterday from Decatur Subaru. Mike, Jon and David made the process seamless and efficient. Thank you!!
I had a great experience and effortless purchase. I found the WRX that I wanted online. I got in touch with Jon Mead in sales about the car and I told him I was on my way. By the time I got there he already had the car in front of the dealership, fueled up and ready to go! When I got back from the test drive I let Jon know that I wanted the car. A few quick questions from him and a few minutes later I was talking to another great guy named David in financing. After we worked through the questions and signing the documents in a super stream-lined process; I was in and out of the dealership in less than an hour and a half! When I walked out of the financing office there was a super friendly guy detailing the interior of the car. Told me he wanted the interior to be newer than a new car. Jon was then super helpful and helped me with delivering the car to my home. Super nice guy! Great conversation on the ride and helpful with any and all questions that I had. This place will get my business again!
What a great experience working with Jon Mead at Stivers Subaru. Easiest process ever to purchasing a car. Got quick responses via email and once we settled on everything scheduled an appointment and walked out 45 minutes later with a great new Subaru! Thanks Jon!
On Saturday, May 14, 2022 I leased my first Subaru. Jon Mead (salesman) made the process extremely pleasant with his kindness and expertise in helping me find the right car. Very pleasant experience.
My sales rep was Jon Mead, VP of Internet Sales. I was a little reluctant to buy a car over the Internet, but dealing with Jon was a real pleasure. He answered all of my questions, gave me a good deal on my trade-in, and got me the Outback I wanted at a good price. When I picked up the car, Jon took the time to explain all of the car's details to me. I'm not very tech-savvy, but his patient instructions were appreciated and effective. Overall, a very satisfying experience. Highly recommended.
This is the place to go to buy a Subaru! Service was great, easy transaction. No Gimmick Fees! Jon Mead is the guy to talk to.
This was my first time buying a car, EVER. I was honestly very nervous coming into it because I've always heard horror stories about how difficult and daunting it can be. However, that is far different from what I experienced. Jon Mead was very helpful, communicative, and clear with me. He answered all of my questions and made the overall experience a breeze. David Montgomery in Finance was patient when it came to helping me understand all of the paperwork I was filling out and signing, he walked me through every step and ensured that I was understanding all the terminology in front of me. Thank you, Jon, Daniel, and Stivers Decatur Subaru for making my first car buying experience fun and exciting!
Jon Mead was a great help in getting me my new WRX. I came from the other side of town and the dealership experience was quick and painless since the financing was worked out beforehand over the phone. Highly recommend.
We recently bought an ascent from here and it was a great experience. Jon was super helpful and made the process smooth and easy! We live in SC and they delivered the car to us. Overall great car buying experience.
Jon Mead was great during the search and purchase process!! We highly recommend Jon and Stivers!!
They are the BEST!! Thank you Jon Mead for all your help and patience in showing me all the bells and whistles. Love my Crosstrek ????
Jon Mead was very patient and answer many questions for me.went extra mile to make a smooth sale. He even delivered the car home..thanks Jon Mead you Rock!
Very pleased with my recent purchase of a 2021 Crosstrek. Jon Mead was very helpful throughout the process. I really appreciate his low pressure/high service approach to the sale. He provided timely and accurate responses to all my questions, and was able to meet the demands of my hectic travel/work schedule. I look forward to being a Stivers customer for many years to come. I wrote the above about a year ago, and just discovered that I failed to actually post it. I'm back today following a service appointment yesterday. Adam and the service team were great, easy to deal with, and most importantly, my car was done, washed, and returned in a little less than the 90 minutes promised. Thanks to the Stivers team for making owning my Crosstrek EASY!!
Had a very positive experience. Bought a new car and traded in my old ride all under 2 hrs. Jon was great to work with and answered all my questions.
I have purchased two new subarus from Jon Mead with Tony Nguyen as the financing manager. Each time these two ensured that the process was stress free and straightforward with the car price and total cost being communicated on phone or email and never having to be in the dealership but to finalize paperwork and drive off happy with a total overview of what to expect from your new subaru. Absolutely if in metro Atlanta looking for a subaru call Jon for a car buying experience that trumps any other.
We had the best experience purchasing a Subaru from Stivers. Jon Mead and Michael Halligan were wonderful--honest, helpful, and accommodating every step of the way. Definitely recommend purchasing here!
Great experience! Jon was terrific to work with- he listened to what I wanted, and what was and wasn’t important to me, and I left with the perfect car. His teammate David was also great to work with. As a bonus, the dealer is right in town- so not having to take a whole day traveling for routine maintenance is a plus!
Just purchased my new Forester Wilderness and could not have had a greater all around experience than what I received at Stivers Subaru in Decatur. From the dedicated attention and followup of my online shopping with Jon Mead and then at the dealership with Mike Halligan it was personable, professional and efficient. David in finance was a treasure as well. The entire team at Stivers were so helpful…including fielding some questions and calls after the sale! Mike, David and Jon were certainly quality, professional, knowledgeable and extremely friendly. I came all the way over from Smyrna to make this my 3rd purchase of a Subaru Forester and am definitely a Subaru Enthusiast. I am looking forward to seeing just how Stivers Service Team rates versus the Sales Team…I am sure that will prove to be like quality!
Easiest car buying experience ever. Jon Mead is the best!!!
Appreciated all the assistance I got over email and text with Jon Mead in purchasing my new Subaru! He helped me get as much as possible squared away or started ahead of time so that my experience on-site went very smoothly! Love my new Forester!
Jon Mead was great! It was an easy & swift process.
Super fast and easy experience. Worked with Jon Mead via email, and he was responsive, got the price I wanted on my trade-in, and worked with me through internet issues to get me in the car quickly and easily. He was knowledgeable about the car and everyone made the process easy.
Jon was so nice to work with at Stivers. He made it a pleasurable experience. We love our Subarus and have always liked Stivers for their service all-around.
Jon Mead is amazing! He has sold me 2 cars now and he makes the car buying experience fun and comfortable. I love my new Ascent! If you are looking to purchase a Subaru then use Stivers and ask for Jon Mead. Their service department is always great too and they serviced my prior 2016 Outback over the past 6-7 years. They are great at communicating and are quick. Overall, I would make the hour drive over and over again to Stivers.
I had a wonderful experience at Stivers Subaru leasing a new Ascent. Jon Mead was fun to work with and made the whole process smooth and painless. He was very responsive to my questions and requests, and I feel confident that he will be available if I need anything moving forward. I highly recommend Stivers Subaru in Decatur!
Another great new Ascent purchase experience on 4.27.23 with Stivers and salesperson Jon Mead! This is my 3rd Subaru from Stivers and Jon. Jon embodies long-term customer and community care.
I recently purchased a Subaru Outback from Stivers Subaru Dealership! I experienced excellent service the entire time, but the real superstar was Jon Mead! He was super helpful and kind helping me through the process of getting my loan from my bank and walking me through the paperwork for getting my car! As a first time car buyer, Jon made me feel well informed and prepared to purchase and care for my new car! I would definitely recommend his services to my family and friends!
Great experience. Fast and easy. Mark Thomson is awesome. Not typical dealer pressure. Mark thanks for all your help
The experience of purchasing my 2023 Forester Wilderness was not only painless, but enjoyable due to Jon Mead. From the moment I test drove the model all through the ordering process and now a moth after receiving my new car, Jon seriously went above and beyond to ensure that everything went smoothly. I honestly couldn't recommend Jon & Stivers Decatur Subaru more highly!!!!!
Jon Mead was extremely helpful, professional, and pleasant. He answered all our questions and I am sure he will continue to help as future questions arise. Tony Ngyen, in closing paperwork details, was also very straightforward and easy to deal with. NO PRESSURE AND NO WASTED TIME!
Jon Mead is an outstanding salesman as this is the second car that we have purchased from him. He truly went "Beyond The Call" to make our purchasing experience so easy and convenient. He was extremely prompt to respond to our needs and questions. I plan to purchase another Subaru in the future, and I will be calling him again. He's the best!!
Kudos to Jon Mead. I was in and out of Stivers Decatur Subaru in an hour! My best car-buying experience so far. Thank you.
This was my best experience with a car dealership. Jon Mead and Tony Nguyen were wonderful to work with. They both were down to earth, professional, up front and honest. I feel that I was treated with respect. I was especially impressed that Jon took the time to assist me patiently while he had another customer who was actually making a purchase at the time. I was never rushed or left unattended for long. Jon guided me through the entire process which was quick, easy and no nonsense. After the purchase, he took the time to show me all the functions of the vehicle and helped paired my phone with it. For my last 4 car purchases from other dealerships, the salespeople never did that; they just sent me on my way after I signed the paperwork! Also, at Stivers, I was never pressured into buying anything while receiving top notch service. I love that about them. Needless to say I am very pleased and will definitely recommend Stivers Decatur Subaru to anyone.
What a terrific experience we had buying our first new car in many years. Jon Mead responded to an email within minutes and was there to help us the next day, bright and early. There was no wheeling and dealing in the purchase of our 2017 Outback. No surprises. Everything was upfront and honest. Jon explained everything about our new car carefully and patiently. He answered every question thoroughly, and I know if I have further questions I can call and ask him. All the staff at Stivers were supportive, friendly, and caring. This was probably the easiest experience I've ever had when purchasing a new car, and Jon Mead's positive and friendly attitude made all the difference. UPDATE: After totaling the 2017 Subaru Outback (a traumatic experience but boy, did that Outback keep us safe!) we were back to Stivers as soon as possible and Jon Mead went out of his way to find the exact car we wanted. Our new 2023 Outback is in our driveway now thanks to Jon going out of his way. Not only is he good at his job, but he’s personable and outgoing and a pleasure to do business with. He knows his stuff!
Giving a shout out to Jon Mead at Stivers Decatur Subaru for providing such a terrific buying experience. We are new to Subaru, and Jon provided an impressive introduction through our purchase of a certified pre-owned Outback. It's always nice to purchase a quality product, but friendly and expert guidance from someone like Jon really elevates the experience. Thanks, Stivers, and thank you, Jon!
Jon was awesome and made my experience exceptional! No pressure, great communication and a personal touch that can’t be beat.
I normally don’t do reviews, but I had to this time. Mr. Jon Mead provided exceptional customer service and went above and beyond to make sure I was taken care of at the dealership. If anyone is interested in purchasing a car from Stivers Subaru in Decatur, ask for Jon. You won’t be disappointed