Curtis Ralls

Want to give a big Thank you to Sales Representative Curtis Ralls and Store Manager Shane Lance, of Stivers Decatur Subaru, for the exceptional customer service that they gave us on our purchase of our 2023 Outback limited Subaru. Curtis and Shane covered every base of customer service to make us familiar with our ew Outback before we left theSubaru store. Also with the follow up calls and telling that they would be there just a call away with us having questions. Thank you again for the easy and wonderful experience. Highly recommend Stivers Decatur Subaru, so pleased!

Working with Curtis and his team was amazing! I was in and out in less than 1 hour (with a 20 min+ intro to all the fun things in the car!) I highly recommend Curtis & look forward to sending some friends his way in the future! So happy with my new car & the service I received

In a post-pandemic world where nothing seems to work properly or arrive on-time, Curtis made the normally tenuous experience of buying a car an actual ENJOYABLE one. What started as a simple, unassuming online chat query quickly went from prompt, no-BS answers to my arriving to put in a deposit on my 2023 BRZ, same day. No sleazy gimmicks, markups or hidden details (unlike every Toyota dealer I spoke with). At this point, I assumed it'd be another year or so before I got my car due to supply chain shortages, but was given a delivery date that wasn't just held to but completed a week early! Even closing out the deal in financing didn't feel dirty, as Curtis and David helped me select the appropriate coverages and provided fair market value for my trade in and a proper interest rate in line with my credit score. Two top guys you have there at SDS! I'll definitely be making mention of this around town and to my friends. Hopefully, I won't need to come back soon, but if I do I know I'm in good hands!

My wife and I purchased a new Subaru Ascent this weekend. Over the years we have purchased many new vehicles and this was our best overall experience. In these times of decreased dealer inventory, it is difficult to find a vehicle and even more so getting a fair deal if you do. We worked with Curtis Ralls who did an excellent job through the whole process. From calling to see if they had a particular vehicle in stock, test drive, valuing my trade-in and then finally going through the process of buying the vehicle, it was truly unlike any new vehicle purchase I’d been through before.

We have purchased many cars over the years- both for ourselves and for our kids. Hands down our experience with Curtis at Stivers Decatur Subaru was the best purchase experience to date- it was both easy and pleasant. Curtis responded to enquiries swiftly, no pressure and was straightforward,. We had to travel quite a ways to get to this dealership but it was 100% worth it,

Curtis was great and the process was super easy!

I worked with Curtis Ralls at Stivers on a recent purchase and he did a great job of explaining the availability and options for the car I was most interested in. Buying a new car is a totally different experience than if was four or five years ago due to supply chain issues and strong demand. He also got me a very fair trade in price for my BMW and when I ultimately changed the car (color and options) that I was test driving and prepared to purchase for another that came in the night before he quickly worked up the revised quotation and shortly thereafter the car was mine. Curtis also spent a good amount of time with me after sale showing me how to use and understand some of the electronic features including the crash avoidance, CarPlay and other particulars of the car. Subaru's are great cars and the Stivers team made it an easy and stress free purchase. Thanks Curtis

The fastest and most pleasant car buying experience I've ever had. Curtis and Tony were both friendly, helpful and got me in and out in a little over an hour. I wish I had gone here for all of my previous purchases.

I’d give you six stars if I could! My experience with Stivers was inspirational—especially the way that Curtis Ralls in your Sales Department was unflagging in his efforts to offer me the best lease opportunity available ! He went above and beyond and so did Tony Nguyen in the Finance Department. Sure, price sells cars…but so does service! Your team is A-list.

Working with Curtis Ralls and Tony Nguyen produced the most pleasant and efficient new car buying experience ever for my wife and myself.

If you're looking for a Subaru in the Decatur area, Stivers Subaru is the place to go. This is my second vehicle from Stivers. I ordered it built to my customizations in late March 2022 and it arrived mid-May, and it's absolutely perfect. The whole process was easy and thoroughly handled by Curtis Ralls in sales, I sent him a build from Subaru's website, met with him one afternoon and he had the ball rolling in no time. He promptly answered any and all questions and contacted me immediately when I had questions. When it arrived he and Tony Nguyen, the Finance Manager, had me in and out with my new car in under 45 minutes from the time I pulled on to the lot. No long drawn out sales process or upsell pressure we have come to associate with car lots. It was a pleasure to do business with the friendly and professional Stivers crew and I'm quite certain I'll see them again for car #3 and more.

Great experience with Curtis Ralls. No other dealership comes close to Curtis' service and professionalism. This is the third Subaru we've bought from Stivers and we have referred two others.

Very smooth experience, Curtis Ralls was great and a consummate professional at every step.

Big thank you to Curtis Ralls to quoting out car for my son and delivering on agreed upon pricing. I saw a lot of poor performance from other mfg dealers in Atlanta area when he was buying his car this summer. Curtis delivered and ups the bar against the other in industry doing bait in switch during this supply chain crisis. Breath of fresh air.

I had a great experience working with Curtis Ralls at Stiver Subaru. I first contacted Curtis in August, seeking info on the Subaru Outback as I was considering my next car purchase. Curtis patiently worked with me for the next 2 months, until I drove my new Subaru Outback Wilderness home on Saturday. Curtis was informative, professional, friendly - all you need when making a big decision about purchasing a car. Curtis and Tony Nguyen in finance had all of our paperwork ready - and all of it was correct and exactly as discussed - when we arrived to pick up the car. We were driving our new car home an hour later. I highly recommend these folks if you're in the market for a car and want to enjoy a pleasant, no-pressure buying experience.

Purchasing our new car from Stivers Subaru was surprisingly stress free and simple. Curtis Ralls, our salesman, was attentive and responsive to all of our questions over the more than a month of communicating with him and multiple test drives. When we finally decided the ideal car for our family, Curtis was able to quickly locate the additional accessories we wanted and have them installed by the next day. Picking up the car was also a breeze. We were in and out of the dealership in under an hour. During that time our finance person was also extremely helpful. He walked us through the process and did not pressure our family into purchasing additional packages. Thanks Stivers!

Curtis Ralls is an outstanding salesman. He was very informative and responsive to assure that the vehicle I had been looking for was at the dealership in excellent condition.

BEST CAR DEALERSHIP I'VE EVER BEEN TO. 1/4/2023- Just bought another car from Curtis Ralls and I can't imagine buying from anyone else. Curtis' professionalism, integrity, and knowledge are unmatched.

Curtis Ralls was brilliant all through out the sale keeping me informed and delivered a beautiful car. Stivers Decatur Subaru team was awesome and thanks to everyone!

Everyone we worked with at Stivers did a great job. Curtis Ralls found the exact car we were looking for and had it ready when we arrived. He did an excellent job walking us thru everything about the car. The paper work tool a minimal amount of time and Tony did an excellent job as well. This is the second car we've bought from Stiver Subaru / Curtis and we will definitely be back.

I had a great experience at Stivers Subaru! I worked with Curtis Ralls to find the perfect vehicle in my price range and he was extremely knowledgeable and helpful. I felt no pressure through the process and am happy with my new car!

Had the most amazing experience purchasing my brand new Outback and first Subie. Every interaction I had was friendly and helpful—from the intro and test drive with Curtis to signing all the paperwork with Tony a few days later. And most of all, James patiently walked through every one of the awesome options to make sure that I understood how everything worked and that I was completely happy and comfortable before I drove off the lot. He made me feel like I was the most important person on his schedule and had all the time in the world. It was super positive and low-stress—the best car buying experience I have ever had! I feel very taken care of and so happy to be a part of the Subaru family! Plus you can’t beat the convenience of the intown location!

Curtis Ralls sold us the Outback! He was professional, knowledgeable, helpful and a pleasure to work with!

Just leased my first Subaru from Stivers and it couldn't have been easier. Curtis Ralls was an easy guy to deal with and made the process simple and quick!

Stivers was a great overall car buying experience. Curtis Rails was our main point of contact and provided great guidance and advice on the decision of which car (new versus used), packet and color. He also did a lot of the legwork before I came in so Tony was able to get me through the process seamlessly and with intentionality. I highly recommend Stivers and Curtis and my daughter is going to love her pretty (Offshore Blue) new Crosstrek.

Had a great purchase experience with Curtis and the team yesterday. Courteous, efficient and no high pressured sales pitch.