Anthony Pitillo

Plenty of seating for all customers. Appreciated the closed-captions on all of the televisions. Dog bed and water bowl - BRILLIANT! Anthony - my service advisor - was incredibly professional and very helpful.

Anthony Pitillo in the service department at Stivers Subaru was once again accommodating, pleasant, and helpful! Thanks!

Anthony Pitillo was super helpful getting my Subaru up to snuff. I had a standard oil change and brake fluid exchange service but he also helped me troubleshoot a couple of concerns. Thanks for the clean car at pickup!

Just to re-up what I wrote a while back: this is a terrific dealership and Anthony Pitillo is a terrific service rep. Stivers Subaru of Decatur is an outstanding dealership. their Service Dept. is incredibly responsive when I call. Anthony does an excellent job of keeping me updated, explaining what service or repairs are needed, and handling everything promptly and professionally. He never recommends a repair or service unless it's truly needed.

Anthony was amazing and helped explain every step of the process. I just moved here from out of state and this was my very first experience with them and I can say I’ll be certainly returning!

Anthony was great in helping with servicing my Subaru Forester! He was very patient with me and made sure to walk me through the cost of things prior services being rendered. This was really helpful, especially for a graduate student on a budget!

My Service Advisor, Anthony Pitillo, was extraordinarily helpful in guiding me through the labyrinthine details of the service requirements for my Subaru ... including advising me of upcoming servicing.

I had my car serviced recently and had a very positive experience. Anthony helped me with everything and he was very clear, friendly, and efficient.

Thank you Anthony for servicing my vehicle. Appreciate all your help and sensitivity to my needs.

Always a great experience at Stivers Decatur Subaru! Anthony was so friendly and made my service experience quick and painless.

I’m usually never one to leave reviews, but I had such a great experience at this dealership that I wanted to share. I went in for an oil change without an appointment, and I was still in and out in less than an hour. Anthony was extremely helpful and took the time to go over my extended warranty package with me. I asked a ton of questions and he answered every single one with a smile on his face. He really went above and beyond to make sure me and my Subie were taken care of. Amazing customer service. 10/10 Who would’ve thought that getting an oil change would be such an enjoyable experience?

Went to the dealership for service on my 07 Forester. Worked with Anthony and everything went smoothly from start to finish. He stayed in contact with me via text and was very helpful answering my questions. I'll be coming back the next time I need a professionals attention.

The service at Stivers Decatur Subaru is dependable and the communication with the service advisors (particularly Anthony Pitillo) has always been pleasant and informative.

My husband took our car in for some maintenance yesterday. Anthony Pitillo was amazing. He was polite and friendly, knew what he was doing and gave the service with a smile, he even went the extra mile and identified and fitted back a mystery component that had come loose under the front seat! Anthony Pitillo is an asset to Subaru.

Having my car serviced at this fine establishment is wonderful. service is great. My wait time was shorter than expected and there were no hidden upcharges. Anthony Pitillo is a fantastic service advisor.

Thanks Anthony for the stellar service for my recall appointment!

Anthony is awesome! I went there for a recall. He explained what to expect and what was done crystal clear and super patient. Great lounge too.

Anthony P is a rockstar. The crew who works on the service lot is efficient. The coffee machine is fun to use. Lots of seating if you're waiting, or you can sunbathe outside because the service area face the morning sun. I think the phone receptionists could be a little friendlier on the phone, talking to them sounds like you're bothering them, but this is typical of all dealerships who have a service area.

Anthony Pitillo provided stellar service and the entire experience was super easy and professional.

Anthony is just the best! The service guys made my old, yellowed headlights on my 20-year Baja look like new - I can see!! Thank you Stivers for great, speedy service. LOL - The waiting area is so fantastic, and the coffee is delicious! Thank you, Anthony, and staff.

Excellent service. My service advisor Anthony Pitillo was very courteous and went out of his way to try to solve a problem with our dashboard clock. The service was done promptly. The car got a bath and looks great.

I just had my Subaru Outback serviced at Stivers in Decatur and want to express my appreciation for everything they do. Anthony was my service rep and took care of everything from the minute I arrived to when I walked out the door. He is straight forward in his recommendations and I always feel that they are doing what is in my best interest and nothing more. I can't recommend Stivers enough, and if you ask for Anthony, I know you will be well taken care of.

Anthony Pitillo was very pleasant and professional in the service he provided. Always a good experience at Stivers.

Been working with these guys for years for general maintenance on my Forester. Anthony is my guy and he is awesome!

that was an excellent service experience. anthony pitillo was a superb advisor: spoke with authority, ever courteous, related to me as a fellow subaru owner and explained everything succinctly and thoughtfully. i appreciated the efficient appointment and clear delineation of charges thanks.

I would highly recommend Anthony and all of the service team!

Had a great experience at Stiver's Subaru. Had a nail in my tire from the previous day, and Anthony Petillo made the replacement process seamless. Even though at the time of my appointment the tire wasn't in stock, Anthony was able to have it ordered and I was able to have it replaced later that day. I appreciate all the hard work and for making my experience personalized!

Anthony Pitillo was very helpful and nice to work with.

Anthony is the only person I trust to handle my car's service

I bought my Subaru forester at Stivers Decatur Subaru in 2002. It is an excellent automobile still - my daughter owns it now. We maintain it at Stivers. Anthony (and his team of technicians) - our service manager is wonderful - great advice and great follow through. Automobiles are not inexpensive to operate, and they require care and maintenance. Stivers has offered excellent service, parts, and a willingness to help me make good choices in order to maintain the Forester and keep my daughter safe. Stivers is true to their word. I am grateful.

Anthony made my service appointment a breeze from start to finish. He was kind and thorough. Highly recommend him for any service issues.

Anthony Pitillo was an awesome and professional service advisor. He made my experience at Subaru smooth and effortless. No complaints here!

Anthony Pitillo is out service advisor and is a real pleasure to deal with.

Great experience! Anthony was a terrific service rep.

Amazing experience at the Stivers Subaru! I was in Atlanta from Tallahassee, FL for some meetings and my check engine light came on while I was in Macon on the way up. I went to AutoZone to have my engine code read and it was determined there was an issue with the Coolant Bypass Valve due to some faulty parts or wiring. Before driving home to Tallahassee on Monday, to be safe, I made a service appointment to have my Outback checked, and upon code reading it, it was once again determined there was an issue with the Coolant Bypass Valve. My service advisor, Anthony Pitillo, was extremely helpful and accommodating, and they swiftly had the issue resolved so I could safely drive home. I highly recommend!

Anthony Pitillo is always consistently attentive, reliable, cordial, informative and an effective communicator.

Always great service here, since going here I won’t go anywhere else to service my Subaru. Anthony P is always so helpful and kind so he’s always the service advisor I schedule with. Highly recommend!

My service advisor Anthony was great. Efficient, friendly, helpful. I'll be back to Stivers going forward.

Anthony was wonderful! He helped quarter-back the whole diagnosis and repair process. He was a great communicator, keeping in the loop with all progress. It also seemed like the whole services team took ownership of my car while it was with them - taking it out on multiple test drives to make sure the problem was fixed. Thank you!

Had a great experience! I’ve had my Subaru for 6 years and drove from San Francisco, this was my first visit since moving and the process was easy and very helpful! Anthony Pitillo was my advisor, he walked me through the entire process, let me know I had a couple recalls out in my make and model and took care of it, plus it was way more affordable than what I was expecting. The waiting area is really spacious and packed with outlets so I was able to keep working and they cleaned and washed my car for free! I’ll definitely be going back here in the future for my crosstrek needs! Thanks!!

Anthony Pitillo was great. Fast, knowledgeable and courteous. Great service

The service department at Stivers Decatur Subaru consistently exceeds my expectations. My service advisor, Anthony Pitillo, responds quickly, keeps me up to date on repairs, and always makes me feel like a valued Subaru owner. I couldn't ask for more from him or the Stivers service department.

Anthony was my service advisor and he was fantastic! Everyone I encountered at Stivers was very kind and they worked very quickly!

M experience was great. I was greeted when I got there. Anthony stayed in contact with me. My vehicle was fixed when I picked it up.

Anthony Patillo did a awesome job of keeping me informed about my scheduled service

Attentive, timely, caring. Anthony Pitello treated me as if I were the most important client he had. He contacted me frequently with the progress on my car and was always available.

Anthony was very helpful and I was especially happy that he could install the two parts without my having to leave the car for service. Thank you!

Worked with Anthony Pitillo on two emergency services over the past few weeks, and the experience was fantastic. Even without an appointment, Anthony quickly pulled together a major repair (sunroof shattered) and then personally ran through a checklist of its functionality with me to ensure the newly-replaced sunroof operated properly. When a minor repair (flat tire, nail) was needed, he again fit me into his schedule quickly. Cannot recommend Anthony enough for his courtesy and professionalism, and he is a credit to the Stivers team.

Anthony Pitillo at stivers Decatur subaru is simply great , He understand the customer and takes utmost care of your vehicle . I love the service at this centre and people around , you get 100% of what you expect. ............Thanks Anthony and Stivers Decatur !

Anthony in the service department was awesome! They fixed the problem with my car very quickly. This was my first time using this dealership, but I will use them again.

ANTHONY PITILLO DID A GREAT JOB IN ADVISING WHAT WAS NEEDED TO CORRECT A COUPLE OF PROBLEMS WITH THE OUTBACK. HE FOLLOWED UP AND DELIVERED THE SERVICE IN A TIMELY AND PROFESSIONAL MANNER.

We have always been pleased with Stivers Decatur Subaru’s service of our 2015 Outback, and Wednesday’s service was just as great. We have never had any problems with the car, but started hearing a funny noise recently. We described the noise to Anthony Pitillo who correctly guessed that it was damaged wheel bearings which was correctly diagnosed by the technician. Anthony kept us up to date and called to say the car was ready and washed in less than five hours! He also replaced free of charge wiper blades which the technician said were streaking and were still under warranty. Very pleased once again with Stivers Decatur Subaru.

ALways a pleasure to be helped by Mark Carnet and/or Anthony Potillo! Thank you!!!

I took my 2010 Forester in after it overheated. From the moment I pulled in there were people waiting to help me. I didn't even buy my car from Stivers and they gave me a free loaner to use until work was completed on my Forester, 5 days! Anthony truly went above and beyond to make my experience at Stivers smooth and easy. I'm a customer for life!

Had a great experience with the service department at Stivers. My rep, Anthony Pitillo, went above and beyond to help my bruised and battered 2016 Forester. I received a loaner without asking and the technicians took their time to address my concerns throughly. The process was easy and I had the power to decline any work without any pressure. It was also very clear what I was paying for and how much it would cost before they did anything. Can't say enough about how pleasant the experience was. They even had the tech (AJ) come out and ride with me to pinpoint a noise I was hearing. I would have no hesitation bringing my vehicle back here for service and will also reach out to them when I'm ready to purchase a new vehicle.

I've worked with Anthony Pitillo the last two times I've brought my car in and I couldn't recommend him more highly. He has given me very good advice and is honest and responsive.

I couldn't be happier about the level of service I received at Stivers Decatur Subaru. My service advisor Anthony Pitillo went above and beyond my expectations in order to provide me with the best possible customer experience during the repair of my Outback. He even reached out to Subaru of America to see if they would help to cover the cost of repairs due to a defective component, which they did! This level of customer attention is not common and I truly appreciate his effort. My experience with Anthony and Subaru of America in general has shown that they put the customer's needs first over trying to make money. An experience like this is why I will be a lifelong Subaru owner. Thank you again Anthony!

I couldn't be happier about the level of service I received at Stivers Decatur Subaru. My service advisor Anthony Pitillo went above and beyond my expectations in order to provide me with the best possible customer experience during the repair of my Outback. He even reached out to Subaru of America to see if they would help to cover the cost of repairs due to a defective component, which they did! This level of customer attention is not common and I truly appreciate his effort. My experience with Anthony and Subaru of America in general has shown that they put the customer's needs first over trying to make money. An experience like this is why I will be a lifelong Subaru owner. Thank you again Anthony!

I went to Stivers Subaru for the first time this week. I took my car in for oil change and regular maintenance, and Anthony was the service person I worked with. He was great, communicated clearly about what to expect as far as how long it would take and answered all of my questions. The waiting area had comfortable couches, lots of space, and lots of windows and daylight. I will be returning to this dealership for car maintenance and service in the future.

Anthony was great...A++ and attention to details

I had the best experience here! My service advisor Anthony went above and beyond. He was so helpful, so responsive and advocated for me. I am so grateful!

Great service start to finish. Anthony is always friendly and efficient.

Anthony did a great job getting our car serviced quickly. We’ve been going to Stivers for years and are super happy with our experiences.