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All Reviews Rating

4.75

★★★★★

3,997 Reviews

Jasper Garcia was extremely helpful and responsive!
Mark and the whole team were helpful, quickly diagnosed my problem, and helped me get my car back to tip-top shape.
Rowe was amazing! He was able to take care of my vehicle after it had been to two other shops!! I really appreciate it.
We have always been pleased with Stivers Decatur Subaru’s service of our 2015 Outback, and Wednesday’s service was just as great. We have never had any problems with the car, but started hearing a funny noise recently. We described the noise to Anthony Pitillo who correctly guessed that it was damaged wheel bearings which was correctly diagnosed by the technician. Anthony kept us up to date and called to say the car was ready and washed in less than five hours! He also replaced free of charge wiper blades which the technician said were streaking and were still under warranty. Very pleased once again with Stivers Decatur Subaru.
Cameron is very polite and professional. We come to Stivers because we expect and receive good service for our car. It took less time than was promised - even better.
Adam was wonderful. Even helped me reset my info screens to the way I wanted them.
Great service all around!
Ryan was great! Deep knowledge of everything about the car, various packages etc. Friendly, but not pushy- a pleasure to work with. Love the new Outback!
Good experience and my service advisor, Adam was great!
Great team!!!, good timing and very professional staff, starting for my advisor : Cameron Hurley-knight
Cameron was awesome! He was polite, Knowledgable, expedient, And caring! The service was completed in less time then originally thought! Great service experience!
Always excellent service at Stivers. Currently have a 2020 Crosstrek and a 2021 Outback from them. From the initial phone call about the Crosstrek to my most recent visit for the 60k Service on the Outback, it's always been an excellent experience. I would highly recommend them. Thank you Mark Thompson for the assistance on the 60k Tune up.
I normally don’t do reviews, but I had to this time. Mr. Jon Mead provided exceptional customer service and went above and beyond to make sure I was taken care of at the dealership. If anyone is interested in purchasing a car from Stivers Subaru in Decatur, ask for Jon. You won’t be disappointed
My service advisor was Cameron Hurley-Knight. The service was fast, efficient and very professional. He was very polite.
ANTHONY PITILLO DID A GREAT JOB IN ADVISING WHAT WAS NEEDED TO CORRECT A COUPLE OF PROBLEMS WITH THE OUTBACK. HE FOLLOWED UP AND DELIVERED THE SERVICE IN A TIMELY AND PROFESSIONAL MANNER.
Cameron and the Service Team were truly outstanding. I had mentioned I was going on a road trip so they did a very thorough inspections and also reassured me the car and tires were in Good shape. It was also wonderful driving away in a washed car.
Great experience, Marc, our service advisor took great care of us and kept us informed on the service progress
I am very satisfied with the work that I had done on my Subaru. Rowe Hicks went out of his way to make sure that the work was done quickly and efficiently while I waited on the vehicle. I own a heavy duty diesel repair shop and am very impressed with with Stivers customer service. Thanks again.
Great experience buying a car here. Sean and everyone else at the dealer made it easy -- and Subaru makes a great car!
I had a terrific experience with Stivers suburu and everyone I worked with. Dave Ashbaugh helped us through the sales process, and he was terrific to work with . The whole time it felt like we were working together in contrast to prior auto-buying experiences I have had in the past. Walked out a few hours later with a great car. Thx!

Google Rating

4.90

★★★★★

3,525 Reviews

Jasper Garcia was extremely helpful and responsive!
Mark and the whole team were helpful, quickly diagnosed my problem, and helped me get my car back to tip-top shape.
Rowe was amazing! He was able to take care of my vehicle after it had been to two other shops!! I really appreciate it.
We have always been pleased with Stivers Decatur Subaru’s service of our 2015 Outback, and Wednesday’s service was just as great. We have never had any problems with the car, but started hearing a funny noise recently. We described the noise to Anthony Pitillo who correctly guessed that it was damaged wheel bearings which was correctly diagnosed by the technician. Anthony kept us up to date and called to say the car was ready and washed in less than five hours! He also replaced free of charge wiper blades which the technician said were streaking and were still under warranty. Very pleased once again with Stivers Decatur Subaru.
Cameron is very polite and professional. We come to Stivers because we expect and receive good service for our car. It took less time than was promised - even better.
Adam was wonderful. Even helped me reset my info screens to the way I wanted them.
Great service all around!
Ryan was great! Deep knowledge of everything about the car, various packages etc. Friendly, but not pushy- a pleasure to work with. Love the new Outback!
Good experience and my service advisor, Adam was great!
Great team!!!, good timing and very professional staff, starting for my advisor : Cameron Hurley-knight
Cameron was awesome! He was polite, Knowledgable, expedient, And caring! The service was completed in less time then originally thought! Great service experience!
Always excellent service at Stivers. Currently have a 2020 Crosstrek and a 2021 Outback from them. From the initial phone call about the Crosstrek to my most recent visit for the 60k Service on the Outback, it's always been an excellent experience. I would highly recommend them. Thank you Mark Thompson for the assistance on the 60k Tune up.
I normally don’t do reviews, but I had to this time. Mr. Jon Mead provided exceptional customer service and went above and beyond to make sure I was taken care of at the dealership. If anyone is interested in purchasing a car from Stivers Subaru in Decatur, ask for Jon. You won’t be disappointed
My service advisor was Cameron Hurley-Knight. The service was fast, efficient and very professional. He was very polite.
ANTHONY PITILLO DID A GREAT JOB IN ADVISING WHAT WAS NEEDED TO CORRECT A COUPLE OF PROBLEMS WITH THE OUTBACK. HE FOLLOWED UP AND DELIVERED THE SERVICE IN A TIMELY AND PROFESSIONAL MANNER.
Cameron and the Service Team were truly outstanding. I had mentioned I was going on a road trip so they did a very thorough inspections and also reassured me the car and tires were in Good shape. It was also wonderful driving away in a washed car.
Great experience, Marc, our service advisor took great care of us and kept us informed on the service progress
I am very satisfied with the work that I had done on my Subaru. Rowe Hicks went out of his way to make sure that the work was done quickly and efficiently while I waited on the vehicle. I own a heavy duty diesel repair shop and am very impressed with with Stivers customer service. Thanks again.
Great experience buying a car here. Sean and everyone else at the dealer made it easy -- and Subaru makes a great car!
I had a terrific experience with Stivers suburu and everyone I worked with. Dave Ashbaugh helped us through the sales process, and he was terrific to work with . The whole time it felt like we were working together in contrast to prior auto-buying experiences I have had in the past. Walked out a few hours later with a great car. Thx!

DealerRater Rating

4.00

★★★★☆

133 Reviews

All of the folks at Stiver Subaru are friendly and professional. James Smith and other staff made the whole buying experience a pleasure. I highly recommend this subaru dealer.
Love this dealership! Adam always makes me feel at home. I have never been to a dealership where the service is a good as Stivers!
Didn't buy my 2010 Forester from Stivers because USAA didn't find my choice their . After a large oil leak came up and I phoned Marc , repairs were made . Just a week ago my a/c went out and and idiot
Adam went above and beyond! Fantastic service and extremely helpful! I would recommend this shop to family and friends !
My low tire pressure came on. Pulled into dealership and Adam found a nail in tire. It was repaired in record time.
When I moved to area I was fearful because my dealer in Virginia had treated me well since 2003 and I knew this larger dealer would not be as friendly and helpful as the one in Harrisonburg, VA. But I wa
The service department we visited yesterday at Stivers was prompt, courteous And efficient. Just what the customer needs.
I dropped off my 2021 outback friday April 22, 2022 and had excellent service. Everything requested was compeled within a couple hours. I had another Outback that i also regularly servived at Stiver Subaru
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